Health & Social Services

At Heritage Lower Saint Lawrence, we are committed to ensuring that English-speaking residents in the Lower Saint Lawrence region have seamless access to health and social services in English. We understand the challenges you might face in a predominantly French-speaking healthcare environment, and we are here to bridge that gap with tailored support and partnerships. We aim to give you the resources and support to navigate the healthcare system effectively.

How we can

assist you

General Information +

Stay informed with the latest updates on health activities, tools, and services available in English. Knowledge is power, and we make sure you have access to it.

Individual Meetings +

We offer one-on-one meetings to provide personalized assistance in navigating and accessing health and social services. Contact us today!

Video Conferences +

Learn and engage through our free video conferences and workshops, organized in collaboration with our health partners, to cover various health topics for families with young children and infants, teenagers and seniors.

Complaint Assistance +

If you’re facing issues with healthcare providers, we’re here to help file complaints and advocate for better service quality.

CISSS-BSL Regional Access Committee +

We facilitate effective communication with the CISSS-BSL Regional Access Committee to ensure your concerns are addressed at the regional health governance level.

English Health Books +

Various topics for the whole family are available at our Resource Centres. Topics include mental health, medical care, and sexual health.

Finding Professionals +

We can help find trusted healthcare or other professionals who speak English and meet your needs. We can help whether you need dental care, medical services, physical therapy, or care from a psychologist or other specialist.

Workshops +

You are more than just a number to us. You are a vital part of our community. We are committed to supporting you at every step and ensuring you have what you need to thrive. To obtain more information, please visit either of our two Resource Centres during opening hours or contact us.

get informed about

health tools

Education

Heritage Lower Saint Lawrence provides educational support for the entire community. We strive to offer valuable guidance and connections. Families can benefit from specialized resources, such as early childhood development workshops for language development and stimulation and motor development. We can help you find information on healthy lifestyles and literacy. Young adults can receive guidance on promoting good mental health and on health career bursaries. Seniors can rely on our help to navigate health and legal matters. We aim to empower individuals at every stage of life by addressing their unique needs with relevant, accessible information and resources.

McGill Dialogue Program

Our McGill Retention and Recruitment initiative facilitates Quebecers’ access to comprehensive Health & Social Services in English. As part of this effort, we collaborate with educational institutions to promote health and social services careers. The Dialogue McGill Community Leadership Bursary Program offers financial assistance to students pursuing full-time health and social services studies. Bursaries ranging from $2,000 to $10,000 are available at the vocational, college, or university level for bilingual students intending to build their careers in our region post-graduation. Applications for college and university-level bursaries are typically open in the spring, while those for vocational-level bursaries are available in the fall. For further details, please contact Anna Cone or Annie Lecavalier.

Legal Information Service

Our Legal Information resources are powered by a partnership with Éducaloi, a renowned non-profit organization that aims to improve access to justice since 2000. Éducaloi’s core mission is to clarify how Quebec law affects individuals’ rights and responsibilities through legal information, education, and expert-approved resources. Through our collaboration, we offer free legal information and workshops in English explicitly tailored for youth and educators. Our resource centres maintain an updated collection of Éducaloi pamphlets and guides, available on request. Our team assists those seeking legal information or arranging workshops or training sessions with Éducaloi. Contact us at info@heritagelsl.ca with any inquiries or for assistance.

Our Programs

We offer a wide range of programs for toddlers, families, teens, and seniors, all aimed at promoting health and well-being in English throughout the Lower Saint Lawrence region. From early childhood development initiatives to family support services, teen programs and resources, and senior wellness resources and activities, we are committed to enriching our community with long-standing and newly introduced programs. Our goal is to provide valuable support that empowers individuals of all ages to lead healthier and happier lives.

Healthy Early Years (HEY): Focuses on promoting the health of young children and that of their family.
Bright Beginnings (BB): Supports new parents with essential resources and community connections.
Community Health Education Program (CHEP, now called SHARP): Dive into various health topics with our educational resources and community events.
Youth Mental Health Initiative (YMHI): Improves youth access to mental health resources.
Senior Wellness Centre (SWC): Encourages healthy aging with specialized programs and activities for seniors.
CISSS Adaptation: Tailored assistance for better navigation and adaptation within the CISSS health system.
McGill Dialogue: Through collaborative projects with McGill University, this program helps train, recruit and retain health and social service professionals by improving their English language skills.
Éducaloi Projects: Improves understanding of healthcare rights and services through legal education and resources.
Supporting & Promoting Mental Health Initiative (SPMH): Bolsters mental health support across all age groups.
Action Ainés: Addresses the specific health needs of older adults within our community, and advocates for those needs.